Privacy Policy

iReserve Privacy Policy
Last updated: 01-13-2024

1. Information We Collect

1.1 Information you provide to us
When you use iReserve to make appointments or reservations, we may collect personal information such as your name, email address, phone number, and any other information necessary for the reservation process.

1.2 Information we collect automatically
We may also collect certain information automatically when you use our services, including your IP address, device information, browser type, and operating system. This information helps us improve our services and provides a better user experience.

1.3 Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on iReserve. Cookies are small files stored on your device that help us identify you and remember your preferences. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Reservation and Appointment Management
We use the information you provide to facilitate reservations and appointments on behalf of our partner businesses. This includes sharing necessary details with the businesses to ensure a smooth booking process.

2.2 Communication
We may use your contact information to send you important updates, notifications, and promotional materials related to iReserve. You can opt-out of promotional communications at any time.

2.3 Analytics and Improvements
We analyze user behavior and feedback to improve our services continually. This includes using data to enhance the functionality, security, and overall user experience of iReserve.

3. How We Share Your Information

3.1 Business Partners
We share necessary information with our partner businesses to facilitate your reservations and appointments. This includes sharing your name, contact details, and any other relevant information required for the booking.

3.2 Service Providers
We may engage third-party service providers to assist us with various aspects of our operations, such as analytics, marketing, and customer support. These service providers may have access to your personal information but are only authorized to use it as necessary to provide their services to us.

3.3 Legal Compliance and Protection
We may disclose your information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

4. Your Choices and Rights

4.1 Access and Correction
You have the right to access and correct your personal information. You can do this by logging into your iReserve account or by contacting our support team.

4.2 Data Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

4.3 Deletion
You can request the deletion of your account and associated personal information. However, certain information may be retained for legal and business purposes.

4.4 Opt-Out
You can opt-out of receiving promotional communications by following the unsubscribe instructions included in each communication or by contacting us directly.

5. Security

We take the security of your information seriously and implement reasonable security measures to protect against unauthorized access, disclosure, alteration, and destruction of data.

6. Children's Privacy

iReserve is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete the information as soon as possible.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the iReserve platform or other means.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@ireserve.live.